Your privacy, by design
This policy explains how PanelCraft handles information when you design furniture, save projects, export files or contact support. PanelCraft is a furniture design app. For privacy questions or requests, contact support@madlab.online.
Information we handle
Projects and files
Project names, panel dimensions, materials, hardware, layouts and settings are saved locally to provide the editor and restore your work. Files you select for import are read to open your designs. PDF, spreadsheet and backup files are created when you choose to export them.
Support requests
If you email support, we receive your email address, message and any attachments you choose to send. We use them to respond, investigate problems and handle privacy or deletion requests. Do not send passwords or unnecessary sensitive information.
Optional cloud pilot
If you use a separately enabled cloud pilot, sign-in details and the projects you choose to upload are sent to the configured server. Account information, authentication records, project versions and sharing links support those features. The standard local editor does not automatically upload your designs. Ask support about the server operator and its retention practices before using a pilot service.
How information is used
- Provide editing, saving, import, export and optional cloud features you request.
- Answer support questions and resolve technical problems.
- Verify and process requests concerning your information.
The current standard app does not include advertising or third-party analytics SDKs. The banner area is a placeholder, not an active advertising service.
Storage and retention
Local projects remain in app storage until you delete them or clear the app’s data. Exported files and operating-system backups may remain separately until you remove them. Uninstalling the app does not delete files you exported elsewhere.
Support correspondence is used to handle your request. Contact us to request deletion of those messages or ask about their retention. If an account or cloud service is in use, support will explain the data affected by deletion and any applicable backup or legal retention before completing your request.
Your choices and deletion
You can delete local projects in the app and delete exports using your device’s file manager or chosen storage service. To request access, correction or deletion of information held by support, email us.
To request account deletion, visit our Account deletion page or email support@madlab.online. We may need to verify that the account belongs to you before acting on the request.
Permissions and security
File access supports the import or export you choose. Network access supports optional cloud features. The current app does not request access to your contacts, microphone, camera or precise location.
Cloud connections in the app require HTTPS. Protect your device and take care when sharing project files or links. No storage or transmission method can guarantee absolute security.
Updates and contact
We may update this policy when the app’s features or data practices change. The date at the top identifies the latest revision.
Privacy support: support@madlab.online.